Charge Card Programmes

Empowering Exclusive Access with Charge Card Programmes

Designed specifically for your most valuable guests or residents, the Charge Card Programme offers exclusive, personalized access to your facilities, providing a seamless experience while promoting loyalty. With “city ledger” privileges, these high-value customers can charge services—such as dining, spa treatments, and other amenities—directly to a single account, creating a streamlined billing process that encourages them to choose your facilities over others.

Automated Billing and Statements

This fully automated programme simplifies account management, with monthly statements and customizable reports, allowing for easy reconciliation and audit. The Charge Card Programme not only enhances the guest experience but also builds long-term loyalty by positioning your brand as the preferred choice for premium services.

25%

Increase in Premium Guest Spend

98%

Reduction in Billing Errors

66%

Higher Retention Rate Among Charge Card Users

96%

Satisfaction Rate with Charge Card Convenience

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