Encourage customer loyalty and repeat visits with a dynamic Points and Rewards Programme designed to reward customers for their spending and engagement. Points are awarded on transactions across your venues—including dining, spa, and recreational facilities—and can be instantly redeemed through the app. Members receive service notifications after each visit, confirming points earned or redeemed, keeping them engaged and informed.
Comprehensive Reporting for Business Insights
Monthly statements and detailed, automated reporting are provided to all relevant departments, allowing for efficient tracking of points earned, spent, and remaining balances. This comprehensive system not only enhances the customer experience but also fosters loyalty by recognizing and rewarding guests at every touchpoint.
30%
Increase in Average Spend per Visit
96%
Member Engagement with Notifications
21%
Increaser in Visit Frequency among Members
40%
Reduction in Points Expiry Rate
BrandForce Nexus combines technology, strategy, and creative excellence to help leading brands enhance loyalty and drive direct business growth.